Jotform Technical Support and Customer Support Bootcamps

IF YOU…

- Are a university graduate or graduating soon,

- Are tech-savvy and eager to take on new skills in technical troubleshooting,

- Have a willingness to make a long-term commitment to Jotform as an employee,

- Are interested with customer service experience (bonus points for SaaS/tech startup customer support experience),

- Are a humble and friendly person who takes pride in helping people,

- Have strong attention to detail and the ability to work independently and follow through,

- Have the ability to diagnose and solve problems with varying complexity, focusing on the customer's needs and quickly and successfully implement solutions,

- Have excellent verbal and written communication – you can explain complex issues in simple terms and adapt your tone for different users.

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*Job Location: Participants who successfully pass all stages of the program will be offered on-site positions at Jotform’s offices in Ankara, İzmir (İzmir İYTE, Urla), and Istanbul (VadiIstanbul Bilişim Vadisi)

*Coding experience is not required within the scope of this program.

*If you successfully complete this program, you'll have the chance to be hired. In order to meet the recruitment criteria you should meet the criteria in the title of "Who Should Apply?"

- Complete your application form confirming your interest.

- Video Interview: We’ll conduct a video interview with selected candidates who meet the basic qualifications based on their application form evaluations.

- English Proficiency Test: Applicants who successfully pass the video interview will be invited to an online English Proficiency Test, including grammar, listening, reading, writing and speaking. More details will be shared prior to the test invitation.

- Acceptance: Your results will be reviewed and assessed in line with the Bootcamp requirements, and successful participants will be rewarded with the opportunity to attend the program.

About Bootcamp:

Online: At least 90% attendance is required for successful completion of the program.

Bootcamp Hours: Weekends 10:00–15:00 h, Weekdays (3 days only) 19:00–21:00 h

Attending Jotform’s Technical Support and Customer Support Bootcamps is a fast-paced and intensive experience, and we’ll train you to be the best. Our programs cover:

• Web Applications 101: Fundamental concepts of web applications.
• Customer Service 2.0: Soft skills that you need when facing client issues day after day.
• Case Studies: Real-world examples from a global base of digitally connected users.
• Customer Service English Essentials: Learn how to structure logical explanations with empathetic language to create a connection with customers.

Contact: We will contact you via the e-mail address that you wrote on this application form. Don't forget to check your e-mail box regularly! (including your spam box)

Participation: You have to join the bootcamp using your own computer. Candidates who successfully complete the test and online interview processes will start the bootcamp.

Testimonials From Previous Jotform Bootcamps Graduate‍

“During the bootcamp process, which was very exciting, I gained valuable knowledge and made good friends. The support from the mentors at both Patika.dev and Jotform was outstanding. Now I'm celebrating one year at Jotform, and I'm grateful for the transformative experience and thriving in a role I enjoy. Thank you Jotform and Patika.dev for an extraordinary journey!”

-İlkkan İşibol

"I want to thank the instructors and everyone at Jotform for putting together such a well-organized bootcamp. This experience not only expanded what I know, but also opened up new opportunities in my career. I highly recommend this program to anyone looking to do well in Technical Support.

Thanks a lot, Jotform and Kodluyoruz, for this great learning journey."

-Dilan Dursun